At MuddyWellies, we understand the struggle of defining your purpose and the roadblocks you may face when getting everyone to feel as though they are part of the journey – and that their role truly matters. It’s vital to ensure that every system, every process, and every reward has an emotional connection that aligns with your North Star. Take it from us – it’s the most common problem we see for businesses striving to lead with purpose.
You may have the passion, aspirations, and hunger for change, but if your team isn’t fully engaged, progress can feel stagnant. After all, this isn’t a one-person crusade, and you shouldn’t need to ‘get people on board’ with transformation if you get it right from the start. Take your people on the journey, instead of keeping them a few steps behind. Because making your purpose your priority will never run smoothly without the support of the entire business.
It’s time to overcome the barriers to becoming a purpose-led business… The answer lies in one powerful tool: communication.
Here are our steps to clearer, consistent communication when it comes to leading your business with purpose.
- Transparency matters.
To foster a purpose-driven culture, transparency is non-negotiable. At MuddyWellies, we believe in sharing everything and showing vulnerability. It’s about creating an environment where honesty thrives. When you open up and share your challenges, successes, and even failures, it builds trust and encourages others to do the same.
Openness and honesty should never be your company values. Unlike other values and behaviours that will align with your purpose, openness and honesty should always be a given. Without that honesty at the core of your business, your systems and infrastructure, you can’t expect your people to embrace transformation. With full transparency, you give your teams the space and freedom to feel empowered and own their roles.
- A safe space is a feeling.
In addition to your virtual platforms, physical spaces play a crucial role in nurturing authenticity. But, whether you’re online or face-to-face, it’s not about coercing your team into after-work activities with the promise of some free pizza, it’s about building real connections. And while free yoga is certainly a nice-to-have when it comes to employees, community is a need-to-have when it comes to human beings.
You can’t force culture, but you can build momentum with a safe space for team members to express themselves, share ideas, and discuss experiences. Whether it’s through team meetings, workshops, or informal gatherings, prioritise creating an environment where everyone feels heard and valued.
- We’ve got two ears and one mouth…
…So we can listen twice as much as we speak!
We’ve said it before, we’ll say it again. Communication isn’t just about broadcasting messages; it’s about active listening. Siloes can form when there’s a lack of communication, leaving team members feeling disconnected from each other and their shared purpose. If your people have the drive to voice an issue, acknowledge that, take action and provide a solution as soon as possible.
Ensure that every update, review, and appraisal aligns with your shared mission. Take the time to listen to your team, understand their perspectives, and incorporate their feedback into your decision-making process. And always listen intently.
- Water your plants.
Transforming into a purpose-driven business doesn’t happen overnight. Your leadership needs to be nurturing and attentive for your people to grow with your business. It requires commitment, patience, and a willingness to adapt. While the journey may have its challenges, stay focused on the end goal and be open to evolving along the way.
But be aware of the fact that there may be some negative impact in the beginning, or that you may experience some short-term challenges. These are simply growing pains – and are a necessary part of transformation. Allow your brand and people time to adjust so that both can flourish. Don’t be put off. It takes some discomfort to grow and create long-term value. It’s all about adjusting your metrics accordingly – focusing on long-term performance metrics that link to your overarching purpose.
So, what’s stopping you and your team from becoming a purpose-led business?
Ask yourself these questions:
- What are the challenges you’re facing that you’re going to regret not solving six months from now?
- How are those challenges impacting your business now? And who are they impacting?
- Where do your people fall on your priority list?
At MuddyWellies, we’re committed to breaking down barriers and fostering a culture where purpose thrives. By prioritising communication, transparency, and active listening, you can propel your business towards becoming a purpose-driven powerhouse. Together, let’s embark on this journey of growth and innovation.
Open and honest communication makes a positive impact. Listening to and including your people in your strategic growth plans, involving them from the start, is the only way to ensure everyone in the business feels connected to the brand’s transformation.
That’s why it’s the way we do things at MuddyWellies – because your people already have all the answers. Utilising the ideas of your entire team when it comes to defining purpose, values and behaviours, means that they will immediately feel part of your journey – and part of something bigger.
So, how do you know when you’ve achieved that consistent operational rhythm, led by a clear purpose? Well, when you can stop stating that you’re a purpose-led business. It just happens. The proof is in the pudding – a great brand, powered by great people.